QuickRelay's Customer Support Center is available 24 hours a day, 365 days a year to assist you and it is the fastest way to obtain immediate support. Our highly trained staff can be reached by calling (865) 223-6141. Case tickets are opened for every call and our technical support staff works with you to resolve the issue on the first call. If the issue requires escalation, we dedicate an engineer to resolve the issue and will keep you informed until the problem is resolved.

Customers may also obtain support through email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Our support team will respond to you on the same day as your email is sent.

We are committed to providing you with a high standard of service and it is our privilege and pleasure to serve you. Thank you for your patronage.

Call Center Technical Support Hours for Commercial Access Customers* - 24/7/365  ~ (865) 223-6141 or email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

On Site Engineering and Technical Support is available for most of your networking needs. QuickRelay Communications supports the following common Manufacturers and Products: Microsoft, Cisco, Alvarion, Proxim, and HP ProCurve; as well as many other common desktop and server applications. Contact us at (865) 223-6141 to speak with a Certified Engineer about your support needs or to schedule support time. QuickRelay also offers convenient and cost effective pre-paid service agreements to save you money on large amounts of Engineering time and outsourcing requirements.

*Non-Internet related calls will be subject to billing at published after-hours Engineering rates.
**After hours technical support reserved for emergency service commercial customers only.